Please check my documants ive sent

Item: Ackermans
Rating: 2
Author: Mandy B

I've open an account a month ago it got approved ...i sent them all my documents to tenacity i keep on getting the same sms that i should send proof of income ..when i call to make an enquiry i give them my ID then they say i didnt send email which I've done three times

Helpful (0)

Replies (2)

Ackermans's replyOfficial

14 Jul 2020, 09:03

Good day Mandy,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.

Kind regards, Ackermans Customer Service

Ackermans's reply14 Jul 2020, 09:03

Official

Ackermans's replyOfficial

15 Jul 2020, 15:38

Good day Mandy,
We have been informed that you have been assisted and the relevant feedback has been given to you.

Kind regards, Ackermans Customer Service

Ackermans's reply15 Jul 2020, 15:38

Official

Good day Mandy,
We have been informed that you have been assisted and the relevant feedback has been given to you.

Kind regards, Ackermans Customer Service