Please Ackermans stuff should be trained for professional behavior and customer relations

I was harassed in store at Ackermans today by another customer,while on the quee for payment. It was very long so 4 people just came in front of us and I complained to the manager but nothing was done and am very ill person hence I complained because I was starting to feel dizzy because of being on the que for long. I am felt so sad because the sad because I was promised that I will be assisted to no avail. I will never set my foot in Ackermans Nkomo mall ever.