NS
Nadine S
1 reviews | Active since Jul 2011
03 Jan 2020, 10:11
PJ dilema
So disappointing. I gave my mum a pajamas as a gift, at Ackermans in Brackenfell. To my disappointment, the pants was a large and the top was a Meduim (how the hell do you pack your clothes?????).
To avoid me going back the branch, I gave her the slip and told her to take it back to Zevenwacht Mall as I cannot make it to Brackenfell branch anytime soon. They did not want to accept it as it will "confuse" their stock - what bull**** is that?
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Replies (2)
Ackermans's replyOfficial
03 Jan 2020, 10:32Good day Nadine,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply03 Jan 2020, 10:32
Official
Good day Nadine,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
14 Jan 2020, 10:58Good day Nadine,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply14 Jan 2020, 10:58
Official
Good day Nadine,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,