JH
Jan H
1 reviews | Active since Jul 2015
31 Jul 2015, 09:48
Photos not allowed
On Friday 31 July 2015 I went to Ackermans at Hillcrest Boulevard Pretoria on behalf of my wife to get warm clothes for our daughter. I saw a item that look ok but I thought let me take a photo of it and sent it to my wife. Out of the blue the lady assistant said \no photos allowed". Not: Hallo sir. Can I help you. ??<br> I think it's unprofessional to react in this way.<br> Where is the professionalism of serving a customer and been polite ?<br> I'm not happy !!<br> <br> """
Helpful (0)
Replies (1)0
Replies (1)
Ackermans's replyOfficial
31 Jul 2015, 10:38Hello MrvanHeerden,
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply31 Jul 2015, 10:38
Official
Hello MrvanHeerden,
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
Best regards,