SB
Snowy B
1 reviews | Active since Aug 2021
05 Aug 2021, 19:47
phone went for a repair its almost 4months now
I took my phone for repairs at Ackermans in Katlehong on the 13/04/2021 and since today it's not back i mean it can't take them 4months to fix a phone that's impossible .repair number:1567-004 ,I need a replacement or they must just bring my phone repaired as soon as next week Monday .service is very poor there no one could even answer what delayed my phone nor the manager Your assistance will be appreciated
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Replies (2)
Ackermans's replyOfficial
06 Aug 2021, 09:19Good day Snowy,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply06 Aug 2021, 09:19
Official
Good day Snowy,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
27 Aug 2021, 13:49Good day Snowy,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply27 Aug 2021, 13:49
Official
Good day Snowy,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service