nN
nandemsindwana N
1 reviews | Active since Jul 2016
05 Jan 2021, 22:20
Phone not charging on day two of purchase
Hi, i bought a phone by u guys on Monday and its not charging. On day 2 of having it. How is this possible? Havent had the phone for even 48hours and its already not working. What do i do? Do i take it back to the store i bought it from or can i go to any ackermans? And what is the process. I do not want to be incovinienced with my hard earned cash.
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Replies (2)
Ackermans's replyOfficial
06 Jan 2021, 08:54Good day Msindwana,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply06 Jan 2021, 08:54
Official
Good day Msindwana,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
25 Jan 2021, 16:41Good day Msindwana,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply25 Jan 2021, 16:41
Official
Good day Msindwana,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service