LE
Lynn E
1 reviews | Active since Jun 2019
25 Jun 2019, 15:54
PHONE NOT BACK FOR 6 WEEKS
Good day. My name is Lynn mashele. I bought a phone at ackermans on the 4th of may. Two weeks later the screen was nolonger working, I took it back to the shop on the 18 of may. I have been doing a follow up on my phone and everytime I go there they give me one excuse after the other.
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Replies (2)
Ackermans's replyOfficial
25 Jun 2019, 16:34Good day Lynn,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's reply25 Jun 2019, 16:34
Official
Good day Lynn,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
28 Jun 2019, 16:22Good day Lynn,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply28 Jun 2019, 16:22
Official
Good day Lynn,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service