ZS
Zwelihle S

1 reviews | Active since Jul 2018

22 Jan 2019, 11:22

phone no earphones

Ackermans - Park Meadows Shopping Center . I bought a Hi sense u601s phone on Saturday the was no earphones inside . when i called they told me that they always received all the he-sense from the supplier or Manufacture without earphones . how true is that . we are very disappointed by ackermans product.

0
Replies (4)
Ackermans
Ackermans's reply22 Jan 2019, 11:53
Official
Good day Zwelihle,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply24 Jan 2019, 14:45
Official
 Good day Zwelihle, 
 To date we have not received any response from you.  In order for us to assist you with your complaint, we await your response. 
Kind regards, Ackermans Customer Service 
ZS
Zwelihle S's update24 Jan 2019, 15:25
Reviewer Update
My contact is ********** 992
Ackermans
Ackermans's reply24 Jan 2019, 16:09
Official
 Good day Zwelihle, 

We are unable to view this number on this platform. Kindly email us your number on ***