LS
Louisa S
1 reviews | Active since Oct 2020
31 Oct 2020, 13:53
Phone insurance
I bought a phone at Ackermans and took the insurance. My phone got ****** and I visited the Ackermans branch a number of times to enquire about the insurance, but nobody is able to help me. Sach time they call the insurance, but we cannot get through and nobody is coming back to me. The insurance is through Holland.
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Replies (2)
Ackermans's replyOfficial
02 Nov 2020, 14:22Good day Louisa,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback, will ensure that your query is escalated to the relevant department who will be in contact with you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback, will ensure that your query is escalated to the relevant department who will be in contact with you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply02 Nov 2020, 14:22
Official
Good day Louisa,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback, will ensure that your query is escalated to the relevant department who will be in contact with you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback, will ensure that your query is escalated to the relevant department who will be in contact with you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
13 Nov 2020, 15:52Good day Louisa,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's reply13 Nov 2020, 15:52
Official
Good day Louisa,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service