Pheladi mokoena for back office work

So today I went to ackermans in tshwane mall in mamelodi, I knocked off early at work to do errands. My first store was ackermans,how I wish I stated with others coz now I got annoyed and somaar went home after. So iam on a que minding my business this lady calls me I go to her till only for her to leave me,she asked if it was lay-bye or cash I was still confused coz its non(I was buying using account and or bank card). She was actually better coz I did not interact with her. As if that was not enough I get to a lady with a hidden name badge with a stinky attitude. She was very rude to me I wish she can be a packer and never interact with clients ever. At some point my ackermans card declined and she shouted ( insufficient funds)!!!!! I always pay account well but 2 weeks ago I used my card in the denlyn mall I forgot how much was left in it. I asked how much was available coz I was going to pay using bank card also. She said can't I see ut on the scanner which was off then she switched it on and never apologized for it. Her service is the worst I have ever received in ackermans. I never seen such in my entire existence being your client. I asked her name and she showed me the slip. Her name is Pheladi Mokoena. You don't know wat people are going through sisi the least you can do is being kind always.