LN
Lehan N
1 reviews | Active since Feb 2012
12 Oct 2021, 14:31
Payment on account
I have an ackermans account that I need to settle, however when I call ackermans they say I need to call the people my account is sold to. Call the attorney they say I must call ackermans. Is it so flippen hard to get a settlement on my account. I have been trying to settle this stupid account for a month with no joy. Can someone get back to me with a settle statement of my account.
How dumb is this that I am trying to make payment, but no one can assist
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
13 Oct 2021, 09:53Good day Lehan,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply13 Oct 2021, 09:53
Official
Good day Lehan,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
LN
Lehan N's updateReviewer Update
14 Oct 2021, 07:50I am still waiting for someone to contact me with regards to a settlement of my account. I really can't believe that yourl turn away people that try to pay they accounts. Poor pathetic service. From store, call centre and the person attending to my query via hello Peter. This should have been resolved already.
LN
Lehan N's update14 Oct 2021, 07:50
Reviewer Update
I am still waiting for someone to contact me with regards to a settlement of my account. I really can't believe that yourl turn away people that try to pay they accounts. Poor pathetic service. From store, call centre and the person attending to my query via hello Peter. This should have been resolved already.
Ackermans's replyOfficial
26 Oct 2021, 15:13Good day Lehan,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply26 Oct 2021, 15:13
Official
Good day Lehan,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,