BR
Botsana R

1 reviews | Active since Jan 2016

24 Feb 2016, 18:44

payment not reflecting

Am very disappointed with ackermans customer service , I made a payment of R170 via eft using Capetic bank ,And I got a call advising me that my account its in arrears then I emailed proof of payment plus copy of my ID still my payment did not reflect ,<br> <br> I went to the store I paid manually , R280 now I was send statement showing my account in arrears of 280 what the hell is happening

0
Replies (1)
Ackermans
Ackermans's reply25 Feb 2016, 08:01
Official
Hello Botsie,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,
Ackermans Customer Service