1 reviews | Active since Jul 2014
Payment demands
<p>I had recievd a sms and had spoken to a consultant at the call centre fo my ackermans account,i was told i owe 915rand were by i hvent made payments ,i make eft payments and sometimes pay at the store.on my junes statement showes i owe 400rand all the otha months i pay 500rand ,since ive opened my account i have not missed 1payment now i get ths,they need to get their facts straight and te finance section make acurate checks before the agenta call customer caus it makea me very upset,very fast to call demanding money before checking their facts.and then i must supply proof ,money out my bank account is my proof,and will they pay for my day off work to go to the bank wen i get unpaid leave .no they wont .get your records in order before use demand money from a paying customer then the agent ends the call.says alot.</p>
Good day Mandy,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Mandy,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Mandy,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Mandy,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
