#PAYbackMYmoney

<p>I had a lay buy that was maturing on the 19th of Dec 2016. I went to your stores at the Vosloorus branch in Chris hani on the 18th to pay it off.</p> <p>Whilst in the store they informed us they are off line, which I understood as that is not within the staffs control.</p> <p>1. Im 8 months pregnant - but I had to stand in a long qeue, I didnt complain i stood</p> <p>2. I get to the fron and the lady swipes my card, it gets deducted from my account but she says it didnt come through on her side so her manager says I have to swipe the card again , which I did and again it debited my account but it didnt go through on their side. I refused to swipe it the third time.</p> <p>The manager there at the time time advised me not to worry and that the amounts debited will be credited back into my account within 72 hours, now its either I cant count or your staff are a bunch of *****.</p> <p> </p> <p>I called the call center yesterday and spoke to a lady called Pam and her Manager Thami. They said I need to submit my bank statements - WHO IS GOING TO PAY R13 A PAGE FOR A BANK STATEMENT????? and my bank statement is Confedential, unless i wanted something credit related.</p> <p> </p> <p>Why must I pay for a bank statement, pay for petrol and drive again to a store that knows nothing about customer service for my money?????</p> <p> </p> <p>I want my money and I will not be giving anyone my bank statement, You can go and print your bank statement and look for the transaction.</p> <p> </p> <p>Furthermore, I will be claiming interest on my money and its not about the money but the principle of it. I despice people who think we are idiots</p> <p> </p> <p>PAY BACK MY MONEY!!!!!!!!</p> <p> </p>