CP
Cheryl P

1 reviews | Active since Apr 2013

07 Mar 2022, 16:09

Pathetic Services

I've been trying to open an account with all documentation submitted as requested including I.D as well as bank statements and paylips to Tenacity for opening up an Ackermans account since January. I've had to make several calls to follow up using my own airtime with no feedback , stupid responses on emails with no feedback unless I am nasty and then I am made a fool as I have to wait 48 hours again and again and to date nothing has happened. Does Ackermans pride themselves on taking poeples personal details and messing them around ???

0
Replies (2)
Ackermans
Ackermans's reply08 Mar 2022, 12:27
Official
Good day Cheryl,

We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint. 

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply16 Mar 2022, 14:24
Official
Good day Cheryl,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, 
Ackermans Customer Service