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refilwe M

1 reviews | Active since Mar 2014

21 Apr 2022, 16:08

pathetic service, so unacceptable

Its so annoying that you put clips on clothes but you dont remove them when paying. This stupid thing doesn't even signal at the door when leaving. Now I must take a trip back to maponya mall to remove this ****** useless thing at my cost. Andile Maseko should know better but was in a hurry to do price tags and leaving this. This is not the first time, why the hell do this tags have to be on clothes. Who is going to refund me my transport money and waste of my time

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Replies (2)
Ackermans
Ackermans's reply22 Apr 2022, 12:29
Official
Good day Refilwe,

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply26 Apr 2022, 14:55
Official
Good day Refilwe,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service