Pathetic service by far

So I had to return sealed underwear for my 3 year old daughter but ackermans refused me to get a refund because they claim they don't refund underwear bear in mind that this was in a pack n sealed and you could see that this pack was never used or open. I just think the store manager had a bad attitude If you honestly a store manager than you would have done a way better job than the way I was treated. See me by from your store again literally kill me.