Pathetic Service @ Silverton Branch Pretoria

<p>I have left several messages on your social media pages, as well as on your website to address an incident that took place last week, but up until now no one bothered to make the effort to address the incident so therefore the hellopeter complaint. I purchased 2 premio tablets last year october 2016 at your ackermans store in Vanderbijlpark. I used this tablets for 3 months then the one died on me and the following month the other one. I phoned the manufacturer of this devices and they adviced me that they are aware of the problem and i can go back to Ackermans store and receive a refund/swap. I phoned your Silverton branch Carolynne the manager, first of all she screamed at me and tell me she knows how to do her job and i must sent in for repair but the manufaturer adviced me to get a refund she was so so rude to me and they refused to give me her direct manager's email address for a complaint. I am very dissapointed in this service and i will never visit your Silverton store again and will do a article in the paper about your bad service.</p>