JN
Jenel N

1 reviews | Active since Jun 2020

02 Aug 2022, 19:18

Pathetic service at Ackerman's Northgate

I bought a set of PJs for my little one and they didn't remove the plastic tag on the clothing I had to actually tear the clothing trying to take it of this is not the first time. Ackerman's Northgate is absolutely unprofessional the cashier's are too busy having their own conversations therefore can't see that the clothing have beeping tags on them before giving it to the customer.

Northgate Ackerman's are the worst ever now a brand new set of PJs are torn.

0
Replies (2)
Ackermans
Ackermans's reply03 Aug 2022, 14:03
Official
 Good day  Jenel,

We sincerely apologise for the service failure you have experienced. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

 Kind regards, 
Ackermans Customer Service 
Ackermans
Ackermans's reply23 Aug 2022, 13:24
Official
 Good day  Jenel, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

 Kind regards, 
Ackermans Customer Service