Pathetic Service
I had a very bad experience with Ackermans clothing Hammarsdale, I bought a Samsung cellphone in January 2 months down the it's gave me a signal saying "no sim card detected" I took the phone back to the shop for repairs, I have received amy communication from them everytime I call no one knows what's happening and no proper feedback. Last time I spoke to them I was promised a call today but nothing my phone was taken in on 10 March 2021 and I was told 5 to 6 weeks but nothing. I am really not impressed with their service now I just want my money back.
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Replies (2)
Ackermans's replyOfficial
26 Apr 2021, 10:37Good day Khanyi,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's reply26 Apr 2021, 10:37
Official
Good day Khanyi,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
28 Apr 2021, 13:06Good day Khanyi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply28 Apr 2021, 13:06
Official
Good day Khanyi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service