PATHETIC SERVICE

I received very bad customer service from ackermans in tsakane mall I them contacted their customer service to address my complaint but no response . I then sent a follow up email 3 weeks later requesting feed back then the area manager of the store called and said he will be going through to the store on Monday and come back to me with feedback but still no luck. This tells me that Ackermans is not big on customer service hence customer complains are not taken seriously and the staff can just disrespect customers in the presence of the manager knowing nothing will be done about it , words can not explain how disgusted i am with this , I personally will never walk into an Ackermans store ever again