Pathetic service

Good day, i'd like to spread the word about Tenacity's pathetic service.

This morning i checked my credit thinking i've got my R6000+ credit since i was planning to buy myself a cellphone just to notice that my credit limit has been decreased. Now they telling me it's because my outstanding amount was cleared in January who told anyone to clear it and why give me a credit limit increase in March. They could have declined it at the time. I did not expect this kind of service from Refinery.

I know i can't make Refinery reinstate my old credit limit but atleast i can spread the word about this pathetic service and no one at back office has the decency to notify me about the decrease in my limit.

I will be settling this account this weekend. I will shop at Refinery or Ackermans ever again.