pathetic service

If there was a 0 rating I would have given them that . Ackermans Store | ZIYABUYA SHOPPING CENTRE, SHOP 8,, Kwadwesi wow their service is revolting we had to stand on a queue yesterday for approximately 1-2 hours but theres only 4 of us in a queue only 1 till is open out of 4 and when I asked the "manager" shes saying the other teller is on lunch after2 and there 4 of other staff chatting and the manager is on the phone which is on loud speaker chatting to a friend ...u should try and do mystery shopper n see for yourself or do survey based on customer service as people are forever complaining about their service , I feel like the staff lack customer service experience all of them no one is better from top to bottom