Pathetic service

<p>I got super bad service from your consultants I have app**** for an account two weeks back got an sms they scanned my documents more than 4 times different days and different stores and finally when I get a message to activate my account then i get there I waited 2 hours before i got documents that needed to be faxed for me to sign then after 2 hours of waiting its declined by the till then they called the customer service they telling me i app**** for a dunns account how i don't know what the hell went wrong there I have never even been to Dunns store so I really don't understand how this happened ok then am told i should go to bloed mall to activate my card there's a dunns store there then when i get there no dunns store so another 30 minutes of my time wasted then i ended up calling your customer service waited again 10 minutes to get connected and was assisted by s very nice lady even though i was a bit angry and rude she was calm but still she was no use to me as I am still not assisted I was told capturing was wrong but I do not see where i get in there cause I went to an ackermans store to apply how can I apply for dunns account in an ackermans store this is just pathetic, Then I emailed customer service and as expected am still not attended</p>