Pathetic service

<p>I bought a phone for R800 from this store on the 28/02/2017, and now its been like 1 and a half a month the phone started freezing up. 2 days ago the phone decides to switch off completely and it refused to come on. It does not want to accept a memory card. I can't download apps or even update apps. I'm so frustrated with the service at the Ackerman's store in Liberty Mall.</p> <p>R800 is a lot of money for me. They say they want to send a brand new phone for repairs. How on earth can you send a brand new phone for repairs in 21 days. Utter nonsense. Down the line the phone can do the same thing again. No, no, no,!!</p>