TD
Thandeka D

1 reviews | Active since Jun 2015

18 May 2016, 09:23

Pathetic Service

<p>I app**** for an account via sms. I was told to call the call center to finalise the application but held the phone for 20 minutes. Called again no answer called again my call was cut off. If possible just cancel the application you service is Pathetic </p>

0
Replies (2)
Ackermans
Ackermans's reply18 May 2016, 11:34
Official

Good day Thandeka,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply23 May 2016, 06:57
Official

Good day Thandeka,

We acknowledge receipt of your request. Your Hellopeter complaint has been closed.

Kind regards,

Ackermans Customer Service