PATHETIC CUSTOMER SERVICE FROM STORE MANAGER AND STAFF THEMBI PLAZA

WHAT A PATHETIC CUSTOMER I'VE EXPERIENCE AT THEMBI PLAZA ACKERMANS CONNECT(Tembisa)

I went to the Store around 13:30pm to ask for an assistant regarding my Fone Yam contract device was locked I found the other I can't recall his name he hide his name tag,what an attitude his gave me was unprofessional I believe his an canvas for Fone Yam he told me that I should go to Pep Store where I bought my the device they will help me there he can't help me with nothing,so I went to Tebello I also asked her to help me with my device cause I've tried several times to call the customer care line and I was running out of Airtime she told me that their won't agree to help cause I didn't ****en bought the phone at Ackermans so I personally asked her that Pep and Ackermans it's not one Company under Pepkor she just turn the blind eye on Me...when I was on my way to Pep I Meet Store Manager I greeted her she's respond by her head shake showing no interest in what I wanna say to her regarding the experience of the service...

I inform her that I'm not happy about the service I've got from her Store and I'm gonna log a complain she never showed interest in me as Customer

So I'm very much disappointed with the customer service I've got I'm just wondering if I'm the only customer who's experiencing such nonsense from those *********** staff that are place in that Store kindly please do a proper training and inform us as customer if bought a phone from Pep or Ackermans please clarify where to get help cause what I don't under on pay@ it will tell go to Ackermans,Pep,Dunn's same applies with assistance if I'm struggling with my Device

Thanks Kind Regards Lucky ***