PATHETIC CUSTOMER SERVICE

TERRIBLE EXPERIENCE WITH XHOSA LADY DEBT COLLECTOR. SHE INSISTED ON SWEARING AND SHOUTING AT ME OVER THE PHONE. NOT EVEN ALLOWING ME A CHANCE TO EXPLAIN THAT THE FAULT WAS ON THEIR END AS I HAD PAYED ALL MY PAYMENTS ON TIME VIA BANKING APP BUT SHE WAS JUST SHOWING WITH NO REGARD WHATSOEVER FOR ME AS A CUSTOMER. REALLY PATHETIC CUSTOMER SERVICE FROM YOUR DEBT COLLECTORS ACKERMANS . SHE WENT AS FAR AS ACCUSING ME OF BEING A ***** THAT DOESN’T WANT TO PAY, IGNORING THE FACT THAT I DID PAY AND I ALL I WANTED WAS THEIR EMAIL ADDRESS TO SEND THE PROOF OF PAYMENT. SHE THEN WENT ON TO DROP THE CALL JUST WHEN I THOUGHT I HAD A CHANCE TO EXPLAIN TO HER.