MM
Mavis M
1 reviews | Active since Aug 2023
05 Aug 2023, 15:40
PATHETIC CELLPHONE SERVICE
I bought a cellphone less than a MONTH ago it has gone back TWICE FOR REPAIRS, TWICE!!! This serves as a confirmation that i want nothing to do with Ackermans, Hisense. IF I KNEW THAT ACKERMANS SELLS SECOND HANDS I WOULD HAVE GONE ELSEWHERE, I want the world to see that you are *****ing from OLD PEOPLE like me. I want my money back take your cellphone!!! I told your consultant to tell you i'll post a review and it serves as a COMPLAINT!!!
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Ackermans's replyOfficial
07 Aug 2023, 10:07Hi Mavis,
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Ackermans's reply07 Aug 2023, 10:07
Official
Hi Mavis,
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team