CR
Charleen R

1 reviews | Active since Mar 2019

11 Aug 2020, 17:03

PATHETIC ACKERMANS

I made payments know i get called i told the girl i paid she said o she saw the emails.know get called again by some rude lady don't now who the hell she think she is.on 21/07/2020 i made a payment of R3410 witch basicly is the whole accounts there should be about R200 left to be paid on the account.the lady that first phone me said the problem is by accounts they did not process June and July payment making me look *** even thou i am not the first client that has the same problem seems to me this is Ackermans why ******** all clients out of their own money..I am so ober Ackermans cause the pathetic service u get...not even the accounts department does their work i need to constantly do their work for them ..i would recommend any one to NEVER get an ACKERMANS ACCOUNT cause they will bull**** you.if i could make this go public i will just to make everyone sees how pathetic the SERVICE

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Replies (2)
Ackermans
Ackermans's reply12 Aug 2020, 08:11
Official
Good day Charleen,

We appreciate the time taken to notify us of your dissatisfaction. 

We take customer services very seriously and will contact you shortly to ensure your satisfaction.
 Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply17 Aug 2020, 15:45
Official
Good day Charleen, 
 We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service 

Best regards,