1 reviews | Active since Jan 2017

31 Jan 2017, 16:49

Pathetic

<p>They dont care at all about customer service. the store looks like a jumangi game gone wrong, with no staff asking if they can help you find what you are looking for, after searching for an hour you are greeted with a queue , only one open teller and poeple just shoving in front of you when its your turn to pay. what happened to service and shops looking out for customers ? Absolutely disgusted</p>

0
Replies (4)
Ackermans
Ackermans's reply31 Jan 2017, 17:22
Official

Good day Arline

We appreciate the time taken to notify us of your dissatisfaction. We take customer services very seriously and will ensure that your query is escalated to the Divisional Sales Manager for investigation.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply31 Jan 2017, 17:22
Official

Good day Arline

We appreciate the time taken to notify us of your dissatisfaction. We take customer services very seriously and will ensure that your query is escalated to the Divisional Sales Manager for investigation.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply31 Jan 2017, 17:22
Official

Good day Arline

We appreciate the time taken to notify us of your dissatisfaction. We take customer services very seriously and will ensure that your query is escalated to the Divisional Sales Manager for investigation.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply08 Feb 2017, 14:13
Official

Good day Arline,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,