1 reviews | Active since Apr 2018
Pathethic service from VVM (Ackermans debt collection partner)
Pathetic service from VVM attorneys who actual advised that I should lay a complaint when is suggested it. (Ditetso who works the Ackerman pool) Matter is settled however was advised that VVM would take 7 - 21 days to change the status of the account to paid in full. when will it reach the bureau then? when negotiations were made to settle there was a polite friendly service, now that matter is settled I have to run around and on top of it subjected to rudeness. will not recommend Ackermans or do business again if this is who they deal with as a partner.
Good day Shari,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Shari,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Selby,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Selby,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Shari,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Shari,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
