zS
zandile S
1 reviews | Active since Jun 2013
20 Jul 2021, 12:58
PAID UP LETTER
I paid my account in full and i emailed the proof of payment to your customer service. In my email i noted for the account to be closed and requested a paid up letter however none of that has happened. I checked online and my account reflects a zero balance however haven’t received the update up letter I requested. I will not be liable for any admin/account fees interest for the month of August and therefore request a paid up letter. I have been sending emails and no one is responding
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
20 Jul 2021, 14:38Good day Zandile,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans's reply20 Jul 2021, 14:38
Official
Good day Zandile,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
zS
zandile S's updateReviewer Update
20 Jul 2021, 15:02I received a missed call from ackermans and when I tried calling back the Number, the line rings and the cuts off
zS
zandile S's update20 Jul 2021, 15:02
Reviewer Update
I received a missed call from ackermans and when I tried calling back the Number, the line rings and the cuts off
Ackermans's replyOfficial
02 Aug 2021, 12:03Good day Zandile,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply02 Aug 2021, 12:03
Official
Good day Zandile,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service