Paid up letter

Item: Ackermans
Rating: 1
Author: Monique H

I have been waiting 3 whole months for a paid up letter from Ackermans .. This is really ridiculous the matter has been escalated and still no feedback. How long does it take to type out a simple email. Service is horrible.

Helpful (0)

Replies (2)

Ackermans's replyOfficial

12 Nov 2021, 12:47

Good day Monique,

We sincerely apologise for the service failure you have experienced.

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.

Kind regards, Ackermans Customer Service

Ackermans's reply12 Nov 2021, 12:47

Official

Ackermans's replyOfficial

12 Nov 2021, 15:58

Good day Monique,

We have been informed that you have been assisted and the relevant document has been sent to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Ackermans's reply12 Nov 2021, 15:58

Official