NM
Nokuthula M

1 reviews | Active since Dec 2015

12 Jan 2022, 20:57

Outstanding Service

On the 8th January 2022 I went to Ackerman's in Diepkloof Square(1423) Soweto had a problem with my phone it did not allow any simcard when I got there the cashier told me to wait for someone to assist they took long then he took it among himself to assist I was so frustrated at the fact that the phone doesn't work but Kgomotso Marema managed to calm me down and assisted me with a smile even though I was not in a mood but because of him I went home as a happy customer.His one of the greatest assets in Ackerman's I always go there just to be assisted by him cause Wow he managed to put me 1st even though there was a que he never seemed annoyed by the fact that I'm holding up the que. Its always a pleasure to go to that store.He deserves the best I wish we could have such people with excellent service.

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Replies (1)
Ackermans
Ackermans's reply13 Jan 2022, 13:27
Official
Good day Nokuthula,

Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.

Kind regards, 
Ackermans Customer Service