1 reviews | Active since May 2010
Opening store stock, great service, sad pricing issue
<p>I went to the new Ackermans store on Sunday to try my luck at finding the "opening special" towels. Sadly, there was nothing on the shelf but an extremely friendly staff member said he will go look at the back for stock. I was elated when he came out wit a few sets only to be extremely disappointed when the cashier scanned the items and said they were normal prices. When I came home, I re-looked at the adverti*****t which clearly states until stock lasts hence the items should have been still on the opening sales price as the store had stock. </p>
Good day Sadiyya,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Sadiyya,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Sadiyya,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Sadiyya,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good morning,
Bongani has contacted me and arranged for me to collect the stock I required.
Thank you to Shanice for her countless follow ups and to Bongani for arranging the stock.
Good morning,
Bongani has contacted me and arranged for me to collect the stock I required.
Thank you to Shanice for her countless follow ups and to Bongani for arranging the stock.
