CC
CLEOLINE C
1 reviews | Active since Aug 2010
21 Sept 2023, 10:15
Online order not received ***
Online order not received *** . Did an online order on 8th Sept 2023, to date it has not been received or any updates as to where is this parcel, As far as I am concerned order number *** does not exists , which means Ackermans stole my money. I am going on leave today for the long weekend and needed this items for holiday - VERY ANGRY!!!!!
Cleoline Green ***
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Replies (3)0
Replies (3)
Ackermans's replyOfficial
21 Sept 2023, 11:54Hi Cleoline,
Thank you for taking the time to bring this matter to our attention. We apologize for the inconvenience caused. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Thank you for taking the time to bring this matter to our attention. We apologize for the inconvenience caused. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Ackermans's reply21 Sept 2023, 11:54
Official
Hi Cleoline,
Thank you for taking the time to bring this matter to our attention. We apologize for the inconvenience caused. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Thank you for taking the time to bring this matter to our attention. We apologize for the inconvenience caused. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
CC
CLEOLINE C's updateReviewer Update
22 Sept 2023, 13:27To date no one has called me back or even acknowledge my complaint, this is pathectic and the worst service ever, JUST GIVE MY MONEY BACK PLEASE!!!!!!
Will not even buy from your store anymore, disgusted
Will not even buy from your store anymore, disgusted
CC
CLEOLINE C's update22 Sept 2023, 13:27
Reviewer Update
To date no one has called me back or even acknowledge my complaint, this is pathectic and the worst service ever, JUST GIVE MY MONEY BACK PLEASE!!!!!!
Will not even buy from your store anymore, disgusted
Will not even buy from your store anymore, disgusted
Ackermans's replyOfficial
22 Sept 2023, 14:45Hi Cleoline,
One of our agents will make contact with you, to engage further on this matter.
The Ackermans Team
One of our agents will make contact with you, to engage further on this matter.
The Ackermans Team
Ackermans's reply22 Sept 2023, 14:45
Official
Hi Cleoline,
One of our agents will make contact with you, to engage further on this matter.
The Ackermans Team
One of our agents will make contact with you, to engage further on this matter.
The Ackermans Team