Hellopeter
Share Your Experience
NL
Noko L

1 reviews | Active since Jun 2021

09 Mar 2022, 15:01

Online order

I placed an order on the 3rd of March and until now i didn't get any communication from them and they don't respond to any enquiries and emails

0
Replies (3)
Ackermans
Ackermans's reply10 Mar 2022, 14:05
Official
Good day Lucy,

We appreciate the time taken to notify us of your dissatisfaction. 

We take customer services very seriously and will contact you shortly to ensure your satisfaction. 

Kind regards, 
Ackermans Customer Service
NL
Noko L's update11 Mar 2022, 13:18
Reviewer Update
Your service for the online shop is pathetic..i got 2 emails today saying my order arrived at the store for collection and shortly i got another one that it was collected and i didn't collect it nor did i send anyone to. Please fix this because i am now spending a lot of money on airtime to call you only to be held

Order number :‪***‬
Ackermans
Ackermans's reply01 Apr 2022, 09:16
Official
Good day Lucy,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service