1 reviews | Active since Sept 2015
Now they *****ing my money too
<p>I am so ****ed off and tired of the service from Ackermans. I just think i should totally boycott them. So i lost my ID a few months back and im struggling to get it sorted at Home Affairs. I took out a laybye in November for my daughter i was allowed to take out the laybe without an ID document as i have had laybyes before. So Late December i had to cancel the laybe as i found another dress for my daughter i was told i could not do it without a ID document which was utter bull as i cancelled a laybe before without an ID and there was no hassles i got my deposit back. What ****ed me off is two days ago i went into ackemans and saw another customer before me cancel a laybe without an ID . I was so livid as my laybye could not be cancelled yes it might just be a R50 deposit bbut its money i lost due to double standards. I have had it with Ackermans now really !!!!!!!</p>
Good day Tracy,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Tracy,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Tracy,
We can confirm that you have been contacted and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Tracy,
We can confirm that you have been contacted and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
