DB
Debbie B

1 reviews | Active since Oct 2012

07 Apr 2016, 09:41

not removing magnet off clothing

I would like to address the following:<br> <br> I went into you ackermans store last nyt to purchase a jacket for my daughter. I paid and left. On arrival @ home I took out he jacket to find that the magnet was still on the jacket. <br> I would like to know that is that magnet not there for security reasons. If so I wonder how much theft that store must go through.<br> <br> My brother tried removing it from the jacket. With a knife and cut himself.<br> <br> I am a adressing this matter as I do not have time to drive up and down to take things back u will not accomodate my petrol.<br> <br> Please contact me

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Replies (1)
Ackermans
Ackermans's reply07 Apr 2016, 10:34
Official
Hello DebsF,

We sincerely apologise for the service failure you have experienced.

We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.

Kind regards,
Ackermans Customer Service