DB
Debbie B
1 reviews | Active since Oct 2012
07 Apr 2016, 09:41
not removing magnet off clothing
I would like to address the following:<br> <br> I went into you ackermans store last nyt to purchase a jacket for my daughter. I paid and left. On arrival @ home I took out he jacket to find that the magnet was still on the jacket. <br> I would like to know that is that magnet not there for security reasons. If so I wonder how much theft that store must go through.<br> <br> My brother tried removing it from the jacket. With a knife and cut himself.<br> <br> I am a adressing this matter as I do not have time to drive up and down to take things back u will not accomodate my petrol.<br> <br> Please contact me
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Replies (1)Ackermans's replyOfficial
07 Apr 2016, 10:34Hello DebsF,
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's reply07 Apr 2016, 10:34
Official
Hello DebsF,
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
