Not happy with Ackermans Feedback

I am really dissapointed in the way Ackermans is dealing with me on this Credit Limit Increase query. I opened the account last year July. I have a limit of R1600. I wanted more credit since I can handle more. And also understand that only after 6 months I COULD QUALIFY. My salary is more now and I can afford an increase. My current installment is R160. I pay R200 every month to be ahead of my account. I went to the store in December to apply for an increase and was suprized that after a few days no feedback and then i asked Jim (Grahamstown branch) to call and hear what's going on. He was told that my account is apparently still very new! Very funny because WHY DO YOU SEND ME SMS'S TO APPLY FOR AN INCREASE BUT NOW MY ACCOUNT IS NEW????<br> <br> I AM DISAPPOINTED AND FEEL LIKE SETTLING THIS ACCOUNT AND CLOSE IT. BECAUSE WHEN WE AS CUSTOMERS NEED YOU,YOU OFFER NO HELP. BUT ONCE YOU NEED US TO BUY AT YOUR SHOP YOU JUMP TO GET SALES....<br> <br> YOU SENT ME A SMS AGAIN TODAY BUT THEN SAY AFTER I DIALED *120*27587# THAT I DON'T QUALIFY? Why did you/your system sent me the sms in the 1st place? Knowing i might not qualify??<br> <br> My number is ***.<br> <br> Stop wasting time with sms's that doesnt apply to me