ZS
Zandisile S
1 reviews | Active since Apr 2022
06 Apr 2022, 11:24
Not happy at all
I bought a phone in September at ackerman for my daughter so I later found that the phone has no network sent it for repairs in Dec till today it in repairs getting storiesso called man repairs n they say they got a wrong phone for repairs.all I want is my daughter's phone it's an inconvenience to go every week to check up on my phone and call the repairs store as well 😑
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
06 Apr 2022, 14:39Good day Zandisile,
Thank you for contacting us.
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Thank you for contacting us.
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Ackermans's reply06 Apr 2022, 14:39
Official
Good day Zandisile,
Thank you for contacting us.
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Thank you for contacting us.
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
03 May 2022, 12:22Good day Zandisile,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply03 May 2022, 12:22
Official
Good day Zandisile,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service