Not happy at all

I made an order an the 9th of September 2025 hoping it was going to take 5 days to be delivered to the home address. Order number is ***4.

5 days passed they told me to give it more 2 days it will come. Those 2 days passed. Still even today I do not have anything I have ordered. I did send them an email regarding this on the 16th September 2025. They told me latest delivery will be 22 September. Still even today I have not received them and I was told the matter is being investigated.

I explained to them that before ordering when you put address I was able to put a massage on whom to call sincewell I am outside the country and I am ordering for my loved one.

Ackermans they told me they are investigating the matter and I dont have a turn around time. This is bad service because I am the customer they should be able to deliver my things on time and solve their problems later. Right now its already late