North West

Hello I encountered very bad attitude in Ackerman store in Harties... I was returning an item for exchange to your store, the guy who was helping me was very rude and not so polite... From my exchange, I had R10 change left he said"with the change left what should give you" I then I asked what can I get? He said "airtime" I didn't want airtime so I decided to take a toy car for my son, but I later realized that i didn't have enough money to add to the toy so I took the airtime instead he started talking rudely to me about voiding the sale, I asked for the receipt he rudely said I don't have it" after buying the airtime he didn't give me the receipt so I assumed it was with the items I took I realised later I didn't have the airtime this morning I went to back to get it when got there he gave me a cold shoulder again I asked him for the airtime and he said" there is no way he didn't give it to me yesterday he doesn't know where I expect him to get the airtime this boiled up until the lady next to him search through yesterday's things and found it. ... He didn't even apologise for his mistakes and continued taking rudely to me even after I left. I really love shopping at your store but this kind of service will cost you, your customer's loyalty Please act on this complain asap Yours faithfully Winnie