Nonsense company.!!!!

Listen when I say this company is nonsense !!!!!First and foremost I made an online order whereas I ordered 7 units in total on the 27th of December 2023. Today I went to receive my order only to find out that the courier only delivered 4 units. I made a query with the store and they called customer service. The first consultant was 1. Rude and 2. When we requested her name, she hung up on us. We called back several times after, she kept on hanging up on us. We made the call to this number *** at 11:30 am duration of the call was 14min 46 sec and this rude consultant hung up on us and kept on hanging up until I used my personal cellphone to be answered by a Joy. She said due to POPIA she cannot give me her surname and she's the only Joy in customer service imagine the sassiness. She also declined me talking to the manager and said there is no manager on the floor. We called at 11:49 am and the duration of the call was 13 min 8 sec. I am completely disgusted with the service I received from these two females. Even worse the ***customer care number provided to us customers on the invoice does not work. I even asked Joy for the courier number and she said she doesn't have. Which really doesn't make sense, these people need people etiquette. I'm completely appalling !!!!