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wagieda L

1 reviews | Active since Jan 2014

06 Jan 2021, 10:15

NON COMPLIANCE OF SOCIAL DISTANCING IN STORE I'M DISGUSTED…!!!

Good day

I was at the store on the 27th November 2020. I must say that I am COMPLETELY DISAPPOINTED that Ackermans manager that was on duty did nothing to intervene when a lady that was not adhering to social distancing. He rather allowed the lady to insult me and did and said nothing to show her out of the door. This was at Ackermans in Vangate Mall. The store MUST ENSURE THAT ALL THOSE PEOPLE WHOM ARE NOT ADHERING BE DEALT WITH SERIOUSLY AS OUR LIVES ARE PUT IN TREMENDOUS DANGER BECAUSE OF ILLITERATE OTHERS. THIS IS NOT ON AS WE ALL KNOW THAT THE VIRUS IS REAL. I WANT THE REGIONAL MANAGER TO CONTACT ME. WAGIEDA ***

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Replies (2)
Ackermans
Ackermans's reply06 Jan 2021, 11:20
Official
Good day Wagieda,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, 
Ackermans Customer Service 
Ackermans
Ackermans's reply08 Jan 2021, 09:46
Official
Good day Wagieda, 
 
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service