No trace of my money

<p>On the 01st of February 2017 i paid my DSTV account at Ackermans Pretoria north. My services at DSTV were suspended just after few days due to non payment. I had to pay the reconnections to get the services connected. After i have done my investigation i went to Ackermans to get my money either credited of refunded. Everybody in that store is just so pathetic as no one gave me any information as where my money is. They gave me Ackermans head office and i used it. For over three hours i was taken from pillar to post....from ackermans to pep stores. No one at their head office or the store assisted in any way. I was never disappointed like that in my life. Even now no one gave any explanantion about my money.</p>