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richardo R
1 reviews | Active since Apr 2016
08 Mar 2021, 20:26
NO STOCK NO STOCK UNWILLING TO ORDER
How it it that you never have stock on certain phones since October 2020 i have been driving from town to town the branches are not willing to order at all even if i give deposit??????
the money i wasted in driving around I could have bought about 3 phones from Polokwane to Mokopane to Mookgophong to Modimolli to Bela Bela to Groblersdal to Marblehall all have the same story
This is very alarming for me as consumer ***
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
09 Mar 2021, 09:56Good day Ricardo,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's reply09 Mar 2021, 09:56
Official
Good day Ricardo,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
10 Mar 2021, 14:14Good day Ricardo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply10 Mar 2021, 14:14
Official
Good day Ricardo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
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richardo R's updateReviewer Update
28 Mar 2021, 19:14No i have not been assisted??? Well you are willing to give me R500 discount. After I waisted More than R3800 drive and doing the work for ackermans. Amazing no i dont want R500 discount. I will be taking this to the consumer councel because you dont come back to me only Queen is trying. Good day please contact me
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richardo R's update28 Mar 2021, 19:14
Reviewer Update
No i have not been assisted??? Well you are willing to give me R500 discount. After I waisted More than R3800 drive and doing the work for ackermans. Amazing no i dont want R500 discount. I will be taking this to the consumer councel because you dont come back to me only Queen is trying. Good day please contact me