EL
Emmy L
1 reviews | Active since Mar 2019
20 Nov 2019, 09:16
No spares for Ackermans phones
I bought a Premio Axe at Ackermans. The battery is giving me trouble and I need to get a new battery. I called Ackermans Brentwood for assistance as to where I can get a battery and guess what they don't know. I googled and the listed companies can't help me either.. why do you sell phones that I can not get spares for? Why don't you inform us when buying that spares are not available?
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Replies (2)
Ackermans's replyOfficial
20 Nov 2019, 09:28Good day Emmy,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's reply20 Nov 2019, 09:28
Official
Good day Emmy,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
21 Nov 2019, 15:59Good day Emmy,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply21 Nov 2019, 15:59
Official
Good day Emmy,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service