MF
Marzelle F
1 reviews | Active since Oct 2018
08 Jun 2022, 10:18
No sizes ever
Hartbee****rt Dam - Village Mall
Every week I walk in to see if you have jeans in 32 or 34? But there is never new shirts on the table put out? Why does our store not have the variety that other stores have?
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
08 Jun 2022, 16:14Good day Marzelle,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply08 Jun 2022, 16:14
Official
Good day Marzelle,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
13 Jun 2022, 12:42Good day Marzelle,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply13 Jun 2022, 12:42
Official
Good day Marzelle,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
MF
Marzelle F's updateReviewer Update
24 Oct 2022, 13:13And the same issue again? No sizes...
Please do not phone the store manager again, I did not complain about this lovely lady, her staff or service received from any of the staff!
I actually always have a big greeted smile and excellent service from each and every one of them always!
It is not there fault the head office of Ackermans does not ensure that they get stock!
Head office of Ackermans is to blame, so stop passing the buck and shifting the blame of our Harties store on the staff!!!!!
START BY CHECKING THE LOG OF STOCK SOLD, AND WHAT IS TO BE REPLENISHED AS GOOD SELLERS!!!!
YOU ARE OBVIOUSLY CONNECTED ONLINE TO GET ACCESS TO STOCK ON HAND IN THE STORE??????
It's pathetic that you had her call me, I went into the store and I explained to the nice lady that my complaint was not about her store, or her staff.
The lack of sizes in jeans and other clothing?
I feel sorry for the staff that you employ if this is how you react.
Please do not phone the store manager again, I did not complain about this lovely lady, her staff or service received from any of the staff!
I actually always have a big greeted smile and excellent service from each and every one of them always!
It is not there fault the head office of Ackermans does not ensure that they get stock!
Head office of Ackermans is to blame, so stop passing the buck and shifting the blame of our Harties store on the staff!!!!!
START BY CHECKING THE LOG OF STOCK SOLD, AND WHAT IS TO BE REPLENISHED AS GOOD SELLERS!!!!
YOU ARE OBVIOUSLY CONNECTED ONLINE TO GET ACCESS TO STOCK ON HAND IN THE STORE??????
It's pathetic that you had her call me, I went into the store and I explained to the nice lady that my complaint was not about her store, or her staff.
The lack of sizes in jeans and other clothing?
I feel sorry for the staff that you employ if this is how you react.
MF
Marzelle F's update24 Oct 2022, 13:13
Reviewer Update
And the same issue again? No sizes...
Please do not phone the store manager again, I did not complain about this lovely lady, her staff or service received from any of the staff!
I actually always have a big greeted smile and excellent service from each and every one of them always!
It is not there fault the head office of Ackermans does not ensure that they get stock!
Head office of Ackermans is to blame, so stop passing the buck and shifting the blame of our Harties store on the staff!!!!!
START BY CHECKING THE LOG OF STOCK SOLD, AND WHAT IS TO BE REPLENISHED AS GOOD SELLERS!!!!
YOU ARE OBVIOUSLY CONNECTED ONLINE TO GET ACCESS TO STOCK ON HAND IN THE STORE??????
It's pathetic that you had her call me, I went into the store and I explained to the nice lady that my complaint was not about her store, or her staff.
The lack of sizes in jeans and other clothing?
I feel sorry for the staff that you employ if this is how you react.
Please do not phone the store manager again, I did not complain about this lovely lady, her staff or service received from any of the staff!
I actually always have a big greeted smile and excellent service from each and every one of them always!
It is not there fault the head office of Ackermans does not ensure that they get stock!
Head office of Ackermans is to blame, so stop passing the buck and shifting the blame of our Harties store on the staff!!!!!
START BY CHECKING THE LOG OF STOCK SOLD, AND WHAT IS TO BE REPLENISHED AS GOOD SELLERS!!!!
YOU ARE OBVIOUSLY CONNECTED ONLINE TO GET ACCESS TO STOCK ON HAND IN THE STORE??????
It's pathetic that you had her call me, I went into the store and I explained to the nice lady that my complaint was not about her store, or her staff.
The lack of sizes in jeans and other clothing?
I feel sorry for the staff that you employ if this is how you react.